2Bunnies Girls' Organza Puff Sleeve Babydoll Fit & Flare Dress

We typically process orders within 1-2 business days from the date of purchase. Items will be shipped via regular USPS from Virginia, US, which typically takes 3-5 business days for delivery. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may occur during shipping. A notification with tracking number will sent to your email automatically once your order has been shipped so that you can track its progress.

Yes, we offer expedited shipping options such as UPS, FEDEX, DHL and USPS express mail for customers who require faster delivery at check out. The time it takes for your item to arrive will depend on the shipping service you select and the price you pay for that service.

Once your expedited shipping order has been placed and payment has been received, we will send out your item within 1 business day from our operation center at Virginia, US. Please note that expedited shipping fees are non-refundable, even if the item is returned.

To initiate a return, please follow these simple steps:

1. Check that your item is eligible for return within our 30-day return window.
2. Please navigate to the "Online Returns" page to generate the return label online, which can be found in two locations:

• Under the "Support" section in the footer menu.
• Under "About 2Bunnies" in the main menu.
• On the return initiation page, you will be prompted to enter your login email address. Make sure to use the email associated with your order for a seamless process.
• For any question, please email us at info@twobunnies.com with your order number. We can also send out the return label by email. The return mailing address is 14231 Willard Rd, Ste 500, Chantilly, VA, 20151.
• Print out the label and attach it securely to the package.
• Drop off your package at your nearest shipping location.

Please note that a $4.99 return shipping and handling fee will be deducted from your refund. This fee helps us cover the cost of processing your return and ensures that we can continue to provide you with great products at affordable prices.

If the size you need is sold out, don't worry! We recommend that you contact us at info@twobunnies.com and we'll be happy to help you. Our team will provide you with the necessary information and details on when the item will be restocked. Typically, sold out items will be back in stock within 1 month. Once the item is back in stock, we will notify you by email.

We recommend hand washing all of our dresses since they are made of delicate materials such as lace and tulle. Here are the steps to follow when washing our dresses:

1. Fill a basin or sink with cool water and add a gentle detergent.
2. Submerge the dress in the water and gently agitate it with your hands. Be sure to avoid rubbing the fabric together as this can cause damage.
3. Rinse the dress thoroughly with cool water until all of the soap is removed.
4. Gently squeeze out the excess water. Do not twist or wring the dress.
5. Lay the dress flat on a clean towel and reshape it as necessary. Allow it to air dry away from direct sunlight and heat sources.

In addition to the above steps, here are some additional instructions that apply to all of our lace and tulle dresses:

• Do not bleach or use harsh chemicals.
• Do not iron or use a steamer. If necessary, use a fabric steamer on low heat to remove wrinkles.
• Do not dry clean as this can damage the delicate fabric.